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erNavigator’s™ cross-industry customer base chose erNavigator™ for multiple reasons:
Ease of use: User friendly and intuitive interface for starting and managing cases and gathering evidence quickly; On-line instructions, constant messaging and reminders; Decision support functionality to guide users; Simple report extraction tools; Easy to understand graphic dashboards which can be built and edited by users
Market-Leading Software Technology: Highly-configurable to support individual client requirements; Flexible enough to support single user environments all the way to enterprise-wide functionality; able to expand from simple case recording to a fully fledged process management solution; modular in nature allowing for individually designed solutions per client; Intuitive rules based workflow functionality; integrates seamlessly into corporate IT environments; two client delivery options Saas and Client hosted alternatives.
Unique functionality: Unique graphic presentations in easy to read dashboards. Best practice statistics for benchmarking purposes. On-line receipt of CCMA notifications. On-line composition of CCMA case bundles. Pre-defined control points to measure compliance and consistency.
Rapid & Successful Implementation Track Record: 6-12 week implementations; emphasis on change management and program adoption; proven methodology with built-in best-practices; repeatedly proven track record of implementing second generation programs.
Tried and tested solutions Working with many of South Africa’s largest and leading employees over a period of time has enhanced the quality of the solutions and has resulted in a bank of best practice information available for users to benchmark against . erNavigator™ clients also continually provide real world proof points and further substantiation of the Time to Value delivered by erNavigator’s™ total solution.
Ability to Support Multiple Labour Relations Codes: accommodates multiple and differing labour relations codes and rules, designed for virtually any legal environment. System can support cross-industry and cross-country deployments
Highly Successful Programs:
Full Service Models.
Continuous emphasis on Program Improvement.
Dedicated Support - Client Account Management.
Total Solution. Total Results: Unique marriage of labour relations business intelligence and business process management |
